ANU Mobile App Survey - participant information

Project aim

Each year ANU promotes to new commencing students the mobile apps iANU and ANUOK. The Division of Student Life and the Facilities and Services Division are investigating the usage of the iANU and ANUOK apps.

The aim of the project is to ensure ANU apps are appropriately supporting the student experience, promoting student support services, and assisting students in their transition to ANU.

When it comes to building or modifying ANU student apps, the Division of Student Life’s objectives are to:

  • Enhance the student experience; and
  • Provide and promote student support services.

The Facilities and Services Division maintains and enhances the University's buildings, grounds and infrastructure to:

  • Provide services and processes to ensure students feel safe on campus;
  • Provide parking, lost and found, safety services; and
  • Promote a safe campus.


This project is being undertaken by the Division of Student Life, Facilities and Services Division, and Planning and Performance Measurement Division.

There are no agencies external to the ANU involved in the conduct of this project, and this activity does not form the basis of academic research.

Benefits to participation

Participants in this project will have the opportunity to inform the design of an ANU app, ensuring that students’ needs and wants from an app are considered.

Risks to participation

The survey uses non-invasive questions to ask participants about their views on key messages around ANU apps and the usefulness of apps in the university setting. This risk to participants is assessed as very low.


Responses to this survey will remain confidential, so far as the law allows. Raw data will be stored securely and access will be restricted to Planning and Performance Measurement Division. Appropriate steps will be taken to ensure that individual participants will not be identifiable in any subsequent reporting (e.g. qualitative responses will be de-identified where necessary, quantitative reporting will be suppressed for sample subgroups smaller than five people).

Privacy notice

In collecting your personal information, the ANU must comply with the Privacy Act 1988 (Cwth). The ANU Privacy Policy is available at and it contains information about how a person can access or seek correction to their personal information. Also provided is information about how a person can complain about a breach of an Australian Privacy Principle by ANU, and how ANU will handle the complaint.


For further information about this project, please contact:

Support services

  • ANU Counselling Centre, available 9am – 4.45pm weekdays (closed Public Holidays and from 1-2pm daily for lunch): +61 2 6125 2442
  • Lifeline, available 24/7: 13 11 14
  • Kids Helpline, 5-25yr olds, available 24/7: 1800 55 1800
  • QLife, phone or online chat, available 3pm – midnight (7 days a week): 1800 184 527
  • eheadspace, 12-25yr olds, phone or online chat: 1800 650 890.