The check-in time for all guests is 2pm and check-out time is 10am.
We are unable to accommodate early check-ins. If you wish to guarantee an early check-in you need to make your reservation from the previous evening (subject to availability).
Payment & key collection
All bookings need to be confirmed by providing payment details prior to arrival. Please advise credit card details using our contacts. We accept MasterCard and Visa.
A confirmation email at current tariff rates will be forwarded to you, however tariffs are reviewed annually and subject to change without notice.
A key safe location map, for after hours check in, will be attached with the email. If you are arriving by taxi after hours it is advisable to inform the taxi driver that you need to collect keys from the afterhours key safe.
Please note our working hours are Monday to Friday, 9am-5pm.
All cancellations must be made 24 hours prior to your due check in date by email or a charge of one night's accommodation will apply.
Infant cots and fold up beds for children are available by request for some room types. Please check room details for further information.
Free parking available at the complex for guests only. A parking permit will be issued upon check in.
Apartments are not serviced but cleaning and washing equipment is provided. An additional charge applies should you require a cleaning service during your stay.
A complimentary monthly service is available for long term guests of more than 4 weeks.
Pets & smoking
In accordance with ANU policy all apartments are NON SMOKING. Pets are not permitted in the apartments or on University grounds.
In accordance with ANU policy all apartments are non-smoking. Pets are not permitted in the apartments or on University grounds.