Intelledox Digital Transformation Centre

ANU eForms

Service Improvement Group »

Standardising, Streamlining, and Digitalising Business Processes

Kanban Board - Agile Project Management Focused on Continuous Improvement

National Archives Award For Digital Excellence

Combining Lean Rapid Improvement with Digital Transformation

What can IDTC do for you?

Staffed with experts in business transformation, eForm development, and project management, IDTC provides a range of services for each stage of a transformation project.

Rapid Improvement Events

Transforming business processes to minimise waste and painpoints for users

Workshops and demonstrations

Engaging users to ensure the new product is fit for purpose and accessible

eForm design and development

Rapid prototyping and ongoing communications to test and deliver eForms

Production support

Ensuring the system works smoothly, and creating user support videos

Thorough system testing

In-house manual and automated testing

Continuous Improvement updates

Looking for ways to improve the service after initial improvements are released

Technological innovation

Expertise in delivering innovative digital solutions to business problems

Analysis

Providing resourcing analysis and user experience analysis

If you would like to discuss digital or business transformation in your area, please contact director.idtc@anu.edu.au

What is IDTC?

IDTC has produced 14 eForms, with over

100,000 submitted!

The Intelledox Digital Transformation Centre (IDTC) is the technical arm of the SIG, combining both digital and business transformation to reimagine and streamline manual business processes into customer-centred, digital solutions. IDTC was established in early 2015 following the donation of the Infiniti Software suite by the Intelledox software company. IDTC continues to develop dynamic eForms across the University.

The IDTC team coordinates with other SIG offices to enable digital improvements to ANU Business Unit services. IDTC works with stakeholders and business owners to investigate and transform the business process using human-centred co-design and LEAN process improvement techniques. IDTC then develops fully-integrated eForms with ongoing user input to enhance accessibility and efficiency. The team also takes an active role in continuous improvement and eForm support.

IDTC has transformed over 60 paper-based processes into dynamic digital solutions.

Internship program

IDTC supports the professional development of students interested in gaining a working knowledge of the IT industry and digital innovation through the IDTC Internship program.

Our teams & contacts

Functional

Name	Contact details
Director, Intelledox Digital Transformation Centre	director.idtc@anu.edu.au +61 2 6125 7159

People

Name	Contact details
Yolandi Vermaak » Director IDTC (Acting) Project Coordinator	yolandi.vermaak@anu.edu.au +61 2 6125 6244
Skandan Alagarsamy » Solutions Developer	skandan.alagarsamy@anu.edu.au +61 2 6125 6241
Justin Au » Student Intern	justin.au@anu.edu.au +61 2 6125 6241
Robert Halbich » Student Intern	robert.halbich@anu.edu.au +61 2 6125 6241
James Hansard » Solution Support	james.hansard@anu.edu.au +61 2 6125 6256
Will Henderson » Senior Technical Lead	will.henderson@anu.edu.au +61 2 6125 6249
Michael Johns » Business Analyst	michael.johns@anu.edu.au +61 2 6125 6247 (TBC)
Nandha Kathirgamarajah » Solutions Lead	nandha.kathirgamarajah@anu.edu.au +61 2 6125 8977
Rizwan Khan » Student Intern	rizwan.khan@anu.edu.au +61 2 6125 3328
Liam King » Student Intern	u6061838@anu.edu.au +61 2 6125 6241
Moses Koh » Student Intern	moses.koh@anu.edu.au +61 2 6125 6241
Xuguang Li (Stella) » Student Intern	xuguang.li@anu.edu.au +61 2 6125 6241
Don Matthews » Student Intern	don.matthews@anu.edu.au +61 2 6125 6241
Jessica Thompson » Business Analyst	jessica.thompson@anu.edu.au +61 2 6125 6241
Amy Tielu » Business Analyst	amy.tielu@anu.edu.au +61 2 6125 7343