Intelledox Digital Transformation Centre

ANU eForms

Service Improvement Group »

Standardising, Streamlining, and Digitalising Business Processes

Kanban Board - Agile Project Management Focused on Continuous Improvement

National Archives Award For Digital Excellence

Combining Lean Rapid Improvement with Digital Transformation

The Intelledox Digital Transformation Centre (IDTC) was established in early 2015 following the donation of the Infiniti Software suite by software company, Intelledox.

The IDTC’s objective is to transform the University’s service delivery through the reinvention and digitisation of business processes.

The IDTC team is responsible for the design, development, delivery, continuous improvement and support of enterprise wide, fully integrated eForm software solutions. By re-imagining and digitally transforming manual business processes across the University, the IDTC demonstrably achieves greater efficiency in the workplace, decreases workloads, streamlines business processes and increases user satisfaction.

Since its inception in early 2015, the IDTC has released 10 eForms with a total eForm volume of:

64,246

Rapid Improvement Events are used by IDTC to draw representatives from across the University to reinvent and reimagine enterprise wide processes using lean process improvement principles. Through this activity user-centric, standardised and streamlined solutions are designed and then developed by the team using agile software development techniques. Through this best practice approach, IDTC are able to rapidly deliver high impact University wide solutions.

Since its establishment in early 2015, the IDTC has transformed over 47 paper-based processes at the University, consolidating this content into 10 dynamic and fully integrated digital solutions. In addition to continuous improvement and support activities, IDTC are now actively working on delivering transformational projects within Facilities & Services, Planning & Performance Measurement, Finance & Business Services and Student Administration.

To date the team have received several awards for their work, including:

AIIA iAwards ACT- Merit Award for Digital Transformation in Universities 2016
National Archives Award for Digital Excellence 2016
Infiniti Award for Excellence in Digital Transformation 2015

The IDTC runs regular information sessions regarding their approach and delivery methodology. For further information about the Centre, or to secure a place at a briefing session, please contact the Director.

Our teams & contacts

Functional

Name	Contact details
Director, Intelledox Digital Transformation Centre	director.idtc@anu.edu.au +61 2 6125 7159

People

Name	Contact details
Amanda Snashall » A/g Director	amanda.snashall@anu.edu.au +61 2 6125 7159
Rabi Javed Abbasi » Analyst Programmer	rabi.javed@anu.edu.au +61 2 6125 6247
Elizabeth Cowling » Student Intern	elizabeth.cowling@anu.edu.au +61 2 6125 6241
Anna Foxcroft » Business Analyst	anna.foxcroft@anu.edu.au + 61 2 6125 3328
James Hansard » EForms Developer	james.hansard@anu.edu.au +61 2 6125 6256
Will Henderson » Senior Technical Lead	will.henderson@anu.edu.au +61 2 6125 6249
Claire Honeyman Intern	claire.honeyman@anu.edu.au +61 2 6125 6241
Georgina Ims » Student Intern	georgina.ims@anu.edu.au + 61 2 6125 6241
Nandha Kathirgamarajah » Business Analyst	nandha.kathirgamarajah@anu.edu.au +61 2 6125 8977
Thomas Larkin » Student Intern	thomas.larkin@anu.edu.au +61 2 6125 6241
Shiguang Li (Colin) » Student Intern	shiguang.li@anu.edu.au +61 2 6125 6241
James Liu » Student Intern	james.liu@anu.edu.au +61 2 6125 6241
Adam Rudgley » EForms Developer	adam.rudgley@anu.edu.au +61 2 6125 6252
Yolandi Vermaak » Project Coordinator	yolandi.vermaak@anu.edu.au +61 2 6125 6244
Adam Wozniak » EForms Developer	adam.wozniak@anu.edu.au +61 2 6125 6258