Intelledox Digital Transformation Centre

ANU eForms

Service Improvement Group »

Standardising, Streamlining, and Digitalising Business Processes

Kanban Board - Agile Project Management Focused on Continuous Improvement

National Archives Award For Digital Excellence

Combining Lean Rapid Improvement with Digital Transformation

What can IDTC do for you?

Staffed with experts in business transformation, eForm development, and project management, IDTC provides a range of services for each stage of a transformation project.

Rapid Improvement Events

Transforming business processes to minimise waste and painpoints for users

Workshops and demonstrations

Engaging users to ensure the new product is fit for purpose and accessible

eForm design and development

Rapid prototyping and ongoing communications to test and deliver eForms

Production support

Ensuring the system works smoothly, and creating user support videos

Thorough system testing

In-house manual and automated testing

Continuous Improvement updates

Looking for ways to improve the service after initial improvements are released

Technological innovation

Expertise in delivering innovative digital solutions to business problems

Analysis

Providing resourcing analysis and user experience analysis

If you would like to discuss digital or business transformation in your area, please contact director.idtc@anu.edu.au

What is IDTC?

IDTC has produced 14 eForms, with over

100,000 submitted!

The Intelledox Digital Transformation Centre (IDTC) is the technical arm of the SIG, combining both digital and business transformation to reimagine and streamline manual business processes into customer-centred, digital solutions. IDTC was established in early 2015 following the donation of the Infiniti Software suite by the Intelledox software company. IDTC continues to develop dynamic eForms across the University.

The IDTC team coordinates with other SIG offices to enable digital improvements to ANU Business Unit services. IDTC works with stakeholders and business owners to investigate and transform the business process using human-centred co-design and LEAN process improvement techniques. IDTC then develops fully-integrated eForms with ongoing user input to enhance accessibility and efficiency. The team also takes an active role in continuous improvement and eForm support.

IDTC has transformed over 60 paper-based processes into dynamic digital solutions.

Internship program

IDTC supports the professional development of students interested in gaining a working knowledge of the IT industry and digital innovation through the IDTC Internship program.

Are you a sudent looking for a flexible internship, working in a fast-paced, dynamic team, which fits around your ANU Studies? Find out how to apply.

Our teams & contacts

Functional

Name	Contact details
ANU Service Desk	servicedesk@anu.edu.au +61 2 6125 4321 Service Desk
Director, Intelledox Digital Transformation Centre	director.idtc@anu.edu.au +61 2 6125 7159

People

Name	Contact details
Anna Foxcroft » Business Analyst	anna.foxcroft@anu.edu.au + 61 2 6125 3328
James Hansard » EForms Developer	james.hansard@anu.edu.au +61 2 6125 6256
Will Henderson » Senior Technical Lead	will.henderson@anu.edu.au +61 2 6125 6249
Michael Johns » Business Analyst	michael.johns@anu.edu.au +61 2 6125 6247 (TBC)
Nandha Kathirgamarajah » Solutions Lead	nandha.kathirgamarajah@anu.edu.au +61 2 6125 8977
Shiguang Li (Colin) » Solutions Developer	shiguang.li@anu.edu.au +61 2 6125 7339
Dr Ali Naqi Gilani » Analyst Programmer	AliNaqi.Gilani@anu.edu.au +61 2 6125 1422
Adam Rudgley » EForms Developer	adam.rudgley@anu.edu.au +61 2 6125 6252
Amanda Snashall » Director IDTC	amanda.snashall@anu.edu.au +61 2 6125 7159
Jessica Thompson » Business Analyst	jessica.thompson@anu.edu.au +61 2 6125 6241
Yolandi Vermaak » Project Coordinator	yolandi.vermaak@anu.edu.au +61 2 6125 6244
Adam Wozniak » EForms Developer	adam.wozniak@anu.edu.au +61 2 6125 6258