The Intelledox Digital Transformation Centre (IDTC) was established in early 2015 following the donation of the Infiniti Software suite by software company, Intelledox.
The IDTC’s objective is to transform the University’s service delivery through the reinvention and digitisation of business processes.
The IDTC team is responsible for the design, development, delivery, continuous improvement and support of enterprise wide, fully integrated eForm software solutions. By re-imagining and digitally transforming manual business processes across the University, the IDTC demonstrably achieves greater efficiency in the workplace, decreases workloads, streamlines business processes and increases user satisfaction.
Since its inception in early 2015, the IDTC has released 10 eForms with a total eForm volume of:
Rapid Improvement Events are used by IDTC to draw representatives from across the University to reinvent and reimagine enterprise wide processes using lean process improvement principles. Through this activity user-centric, standardised and streamlined solutions are designed and then developed by the team using agile software development techniques. Through this best practice approach, IDTC are able to rapidly deliver high impact University wide solutions.
Since its establishment in early 2015, the IDTC has transformed over 47 paper-based processes at the University, consolidating this content into 10 dynamic and fully integrated digital solutions. In addition to continuous improvement and support activities, IDTC are now actively working on delivering transformational projects within Facilities & Services, Planning & Performance Measurement, Finance & Business Services and Student Administration.
To date the team have received several awards for their work, including:
- AIIA iAwards ACT- Merit Award for Digital Transformation in Universities 2016
- National Archives Award for Digital Excellence 2016
- Infiniti Award for Excellence in Digital Transformation 2015
The IDTC runs regular information sessions regarding their approach and delivery methodology. For further information about the Centre, or to secure a place at a briefing session, please contact the Director.