The Future Student Experience Team manages prospective student leads, enquiries and campaign automation for ANU. We ensure every interaction consistently delivers an exceptional customer experience, while channeling feedback and customer-centric advice to the relevant business units for process improvement.
Our teams & contacts
Functional
Name |
Contact details |
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Future Student Enquiries |
People
Name |
Contact details |
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Sarah Rickett
Customer Experience Manager |
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Jessica Butters
Team Leader, Future Student Enquiry |
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Cassandra Coppenrath
Enquiry Officer |
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Lorren De Lucia
Campaign Assistant |
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Hayden Merrell
Enquiry Officer |
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Remi Noubel
Campaign Coordinator |
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Lyuxia Yang
Enquiry Officer |
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