Future Student Experience Team

Marketing & Student Recruitment Division »

The Future Student Experience Team manages prospective student leads, enquiries and campaign automation for ANU. We ensure every interaction consistently delivers an exceptional customer experience, while channeling feedback and customer-centric advice to the relevant business units for process improvement.

Our teams & contacts

Functional

Name	Contact details
Future Student Enquiries	future.student@anu.edu.au 1800 620 032 (within Australia) and +61 2 6125 7257 (outside Australia)

People

Name	Contact details
Sarah Rickett Customer Experience Manager	sarah.rickett@anu.edu.au +61 2 6125 7028 121 Marcus Clarke
Hoa Chiem Enquiry Officer	hoa.chiem@anu.edu.au +61 2 6125 7536 121 Marcus Clarke
Brent Hartland Deputy Manager, Customer Experience	brent.hartland@anu.edu.au +61 2 6125 7539 121 Marcus Clarke
Remi Noubel Campaign Coordinator	remi.noubel@anu.edu.au +61 2 6125 7418 121 Marcus Clarke
Nathan Roberts Enquiry Officer	nathan.roberts@anu.edu.au +61 2 6125 7538 121 Marcus Clarke
Zachary Whittaker Enquiry Officer	zachary.whittaker@anu.edu.au +61 2 6125 7540 121 Marcus Clarke
Lyuxia Yang Enquiry Officer	lyuxia.yang@anu.edu.au +61 2 6125 7537 121 Marcus Clarke