Future Student Experience Team

Marketing & Student Recruitment Division »

The Future Student Experience Team manages prospective student leads, enquiries and campaign automation for ANU. We ensure every interaction consistently delivers an exceptional customer experience, while channeling feedback and customer-centric advice to the relevant business units for process improvement.

Our teams & contacts

Functional

Name	Contact details
Future Student Enquiries	future.student@anu.edu.au 1800 620 032 (within Australia) and +61 2 6125 7257 (outside Australia)

People

Name	Contact details
Sarah Rickett Customer Experience Manager	sarah.rickett@anu.edu.au +61 2 6125 7028 121 Marcus Clarke
Jessica Butters Team Leader, Future Student Enquiry	jessica.butters@anu.edu.au 121 Marcus Clarke
Cassandra Coppenrath Enquiry Officer	cassandra.coppenrath@anu.edu.au 02 6125 7036 121 Marcus Clarke
Lorren De Lucia Campaign Assistant	lorren.delucia@anu.edu.au 121 Marcus Clarke
Hayden Merrell Enquiry Officer	hayden.merrell@anu.edu.au +61 2 6125 7038 121 Marcus Clarke
Remi Noubel Campaign Coordinator	remi.noubel@anu.edu.au +61 2 6125 7418 121 Marcus Clarke
Lyuxia Yang Enquiry Officer	lyuxia.yang@anu.edu.au +61 2 6125 7537 121 Marcus Clarke