Facilities & Services Division

The Facilities & Services Division maintains and enhances the University's buildings, grounds and infrastructure in a number of locations across Australia including the Acton Campus, Kioloa, Siding Spring Observatory, Mount Stromlo Observatory and the Northern Australian Research Unit at Darwin.

Our goal is to provide a research and study environment that enables excellence in teaching, learning and research.

Whether you're studying, working, playing sports or enjoying the campus atmosphere, our facilities make ANU an exceptional place to learn, live and work.

Director

Nicki Middleton

Associate Director
Operations

Mathew Maclay

Associate Director
Infrastructure and Planning

Jeremy Matthew

Associate Director
Corporate

Sylvia Mansell

The operations portfolio provides a wide range of services, from cleaning and landscape management to operating and maintaining campus facilities.

Satellite Sites
- Kioloa
- NARU
- Siding Spring Observatory
- Mount Stromlo Observatory
- Spring Valley Farm
UniSafe, Security and Transport
Building Maintenance
Building Operations
Landscape and Conservation

The infrastructure and planning portfolio is responsible for planning, design, procurement and delivery of capital works, refurbishments and major contracted works.

Capital Works
Planning & Delivery (Major)(Minor)(Program of Works)
Hail Remediation
Preventative, statutory and asset replacement program of works
Building Infrastructure Technical and Engineering Services
Design, Asset and Space Management
Heritage and Sustainability planning

The corporate portfolio delivers a range of administrative, commercial leasing and business support services to the University community.

Governance & Compliance
Commercial Services
Venues & Functions
Teaching Support Services Team
Kambri Precinct

Our teams & contacts

Functional

Name	Contact details
ANU Apartments	reservations.uas@anu.edu.au +61 2 6125 1100
ANU Security	security@anu.edu.au + 61 2 6125 2249
Cleaning, Waste & Recycling	fixmycampus.fs@anu.edu.au +61 2 6125 7943
Commercial Services	commercial.services@anu.edu.au +61 2 6125 5249
Contractor Induction	fs.contractorinduction@anu.edu.au
F&S Quality Management System	qms.fs@anu.edu.au
F&S Work Health and Safety	facilities.whs@anu.edu.au
Fire Safety	fire.safety@anu.edu.au
Functions on Campus	functionsoncampus@anu.edu.au +61 2 6125 4000
Heritage	fs.heritage@anu.edu.au +61 2 6125 8794
Kioloa Coastal Campus	ejl.foundation@anu.edu.au +61 2 6125 4000 (option 3)
Landscape and Conservation	gardens.grounds@anu.edu.au +61 2 6125 3017
Llewellyn Hall	music.venues@anu.edu.au +61 2 6125 5767 Llewellyn Hall
Lost and Found	lostandfound@anu.edu.au +61 2 6125 2249
Maintenance (Maximo)	fixmycampus.fs@anu.edu.au +61 2 6125 7943
North Australia Research Unit	naru@anu.edu.au +61 8 8920 9999
Parking	parking@anu.edu.au + 61 2 6125 0179
Space Management	space@anu.edu.au + 61 2 6125 4330
Teaching Support Services Team	teaching.support@anu.edu.au +61 2 6125 0004
Transport Office	transport@anu.edu.au
Venue Hire	venuehire@anu.edu.au +61 2 6125 4000

People

Name	Contact details
Nicki Middleton PSM Director	nicki.middleton@anu.edu.au +61 2 6125 2248 Anthony Low Building
Cathy Haberle Executive Assistant to the Director	cathy.haberle@anu.edu.au +61 2 6125 2248 Anthony Low Building
Mathew Maclay Associate Director, Operations	mathew.maclay@anu.edu.au +61 2 6125 5442 Anthony Low Building
Sylvia Mansell Associate Director, Corporate	sylvia.mansell@anu.edu.au +61 2 6125 9176 Anthony Low Building
Jeremy Matthew Associate Director, Infrastructure & Planning	jeremy.matthew@anu.edu.au +61 2 6125 0545 Anthony Low Building