Academic Standards & Quality Office

The Academic Standards and Quality Office (ASQO) provides advice, direction and compliance implementation for the Higher Education Support Act 2003 (HESA), the Education Services for Overseas Students Act (ESOS) and ANU Policy, Procedures and Rules.

ASQO has extensive liaison and provision of advice to the Department of Education and the Department of Home Affairs, and is crucial to ensuring the University's compliance with Government legislation.

ASQO provides domestic and international students with advice on ANU student related rules and policy and operationally advices, directs and implements compliance for the Higher Education Support Act (HESA) and Education Services for Overseas Students Act (ESOS).

ASQO support the curriculum management activities of the University through programs and course accreditation, scheduling and classes and the publication of the ANU Handbook online through Programs and Courses.

Specific responsibilities include:

  • providing advice on academic policies and procedures;
  • ensuring compliance with student visa regulations;
  • registration of ANU programs for CRICOS;
  • administration of US Financial Aid;
  • reporting of education activities to the Commonwealth;
  • administration of student appeals, coordination of development and review of academic rules, policies and procedures;
  • maintenance of curriculum information in the student administration system and on Programs & Courses;
  • liaison with Commonwealth departments and authorities on student, education and regulation matters.

Our teams & contacts

Functional

Name
Contact details
Appeals 
Phone +61 2 6125 7786
Commonwealth Student Data Reporting 
Phone +61 2 6125 1432
Curriculum policy and accreditation 
Phone +61 2 6125 3531
Integrity (Academic, Discipline, PhD Terminations) 
Phone  +61 2 6125 7786
Policy and Compliance (International and Domestic) team 
Phone +61 2 6125 1436
Programs and Courses 
Phone +61 2 6125 1712

People

Name
Contact details
Jo Higgins 
Assistant Registrar
Phone +61 2 6125 8194
Suzie Alcorn 
Quality Manager
Policy and Compliance (International and Domestic)
Policy, rules and legislation
HESA Act and HESF (Threshold Standards) queries
Phone +61 2 6125 0050
Narelle Buckley 
Deputy Manager
Programs and Courses
Department of Education reporting
Phone +61 2 6125 9821
Jessica Chan 
Compliance Officer
International student monitoring & reporting
Student policies & procedures
Phone +61 2 6125 1436
Fan Cheng 
Reporting Officer
Department of Education reporting
Phone +61 2 6125 3701
Bernice Chu 
Administration Officer
Student Appeals and Integrity
Phone +61 2 6125 7786
Sue Cossetto 
Quality Manager
Phone +61 2 6125 0443
Ryan Johnson 
Senior Reporting Officer
Department of Education reporting
Phone +61 2 6125 1432
Nikki McKenzie 
Senior Appeals and Integrity Officer
Student Appeals and Integrity
Phone +61 2 6125 0436
Rebecca Morgan-Ikedo 
Senior Compliance Officer
Policy and Compliance (International and Domestic)
Policy, rules and legislation
Phone +61 2 6125 9765
Vivian Phung 
Senior Administration Officer
Curriculum policy and accreditation
Academic projects
Phone +61 2 6125 3531
Tom Ritchie 
Senior Policy Officer
Policy and Compliance (International and Domestic)
Policy, rules and legislation
US Financial Aid
ESOS and National Code queries
Phone +61 2 6125 5551
Kathryn Sanft 
Deputy Manager
Appeals and Integrity
Student Appeals and Integrity
Phone +61 2 6125 1711
Nora Sautter 
Project Manager - Special
Phone +61 2 6125 0440
Susan Soka 
Programs and Courses Officer
Programs and Courses Publication
Phone +61 2 6125 1712
Cerian Stanfield 
Project Manager
Phone +61 2 6125 0049
Debbie Wilson 
Senior Academic Integrity Officer
Student Appeals and Integrity
Phone +61 2 6125 7623
Katie Wilson 
Senior Compliance Officer
Policy and Compliance (International and Domestic)
Policy, rules and legislation
Phone +61 2 6125 9765
Alex Wood 
Quality Manager
Programs and Courses
Department of Education reporting
Phone +61 2 6125 5948