The Division of Student Administration (DSA) is within the Deputy Vice-Chancellor (Academic) Portfolio. DSA is responsible for the administrative support of students through the student lifecycle from when an offer is accepted and to the completion of their studies. Administrative activities include enrolment, class timetabling, program management, financial transactions, scholarship management, examination management, legislative compliance in relation to students and the curriculum, management and provision of advice for the appeals, grievance, academic misconduct and discipline processes, student business systems support and development, support for university education and research strategic goals, appeals and grievances, curriculum accreditation lifecycle, graduation ceremonies and enquiry management. As well as these services, the division provides active practice leadership for the student administration profession through regular interactions with staff from the Colleges, Schools and central Divisions across the ANU, as well as with Government agencies.
The main goals of the division are:
1. Provide Efficient and Effective Service to Students and Staff
2. Provide Active Practice Leadership in the Student Administration Profession
3. Ensure Strong Regulatory Compliance and Quality Assurance
4. Enhance the Student Experience and Minimise the Administrative Burden